225-273-3969  ·  info@imagetekoflouisiana.com Serving Louisiana offices since 2001 · Baton Rouge, LA

Client Services & Support

File conversion management, relocations, purging, training and ongoing LaserFiche support for ImageTek clients across Louisiana government and business.

The job isn't done when the documents are scanned

Selling a system is easy. Standing behind it — project after project, year after year — is what our clients actually hire us for.

ImageTek of Louisiana is a document imaging company, but we think of ourselves as a records company. Our record management professionals work alongside your staff on file conversions, relocations, purging and every other file management activity that surrounds your records — and our certified support and training staff stay with you long after the installation is finished.

Most of our clients are Louisiana government agencies, hospitals, banks, title companies and businesses — and most of them came to us by way of another client's recommendation.

A sample of ImageTek of Louisiana client organizations

What our client services team does

File conversion management

Record management professionals assist your organization with file conversions, relocations, purging and all related file management activities — so records move, convert or retire cleanly, without disrupting daily work.

Support after the sale

Our service after the sale is the best; just ask any of our clients. When your LaserFiche system, scanners or hosted records need help, you reach a real technician who knows your setup.

Training

Training from certified staff gets your team comfortable with LaserFiche quickly — from first-day basics for new staff to advanced administration for your system managers.

Consulting

File management consulting on records workflows, retention and system planning — so the way you manage records improves, not just the way you store them.

Why clients stay with ImageTek

We're small enough that the people who sold and installed your system are the same people who answer the phone when you call — and large enough in experience to keep parish medical centers, school districts, sheriffs' offices and Louisiana businesses running smoothly.

  • Scanning service managed end-to-end, from pickup through delivery
  • LaserFiche sales, installation, training and service from an authorized VAR
  • Support and training delivered by certified staff
  • Honest guidance on what your office needs — and what it doesn't
Our service after the sale is the best; just ask any of our clients.
— ImageTek of Louisiana, and our clients are happy to answer that question

See who we serve

Need a hand with your files?

Call 225-273-3969 — conversions, relocations, purging, training or support, we're ready to help.